RubyReels Cookie Policy

At Ruby Reels, we believe in full transparency about how we operate our website and how your browsing experience is shaped by the technologies we use. This Cookie Policy explains what cookies are, how we use them across the RubyReels platform, what choices you have regarding their use, and how you can manage your preferences. By continuing to use our website at rubyreels.com, you acknowledge that you have read and understood this policy.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile — when you visit a website. At RubyReels, we use cookies and similar tracking technologies to ensure our platform functions correctly, to remember your preferences, and to help us understand how players interact with our services. Cookies do not contain personally identifiable information on their own, but they may be used in combination with other data we collect.

Similar technologies we use alongside cookies include web beacons, pixel tags, and local storage objects. These serve comparable purposes and are governed by the same principles outlined in this policy.

Types of Cookies We Use

Strictly Necessary Cookies

Our Ruby Reels online casino cannot function properly without these cookies. They are essential for enabling core features such as account login at the ruby reels casino login page, maintaining your session while you navigate between pages, and ensuring security protocols are active. You cannot opt out of strictly necessary cookies, as doing so would prevent you from using our services effectively.

• Session management and authentication — including rubyreels casino login functionality
• Security and fraud prevention measures
• Load balancing across our servers
• Remembering items in your account settings

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our RubyReels platform. These cookies collect aggregated, anonymous data about page visits, navigation paths, error messages, and time spent on various sections of the site. This information helps us continuously improve the ruby reels online casino experience for all our players.

• Tracking which pages are visited most frequently
• Measuring page load times and identifying technical issues
• Analysing player journeys from the rubyreels casino app and browser versions
• Recording crash reports and performance anomalies

Functional Cookies

At Ruby Reels Casino, we use functional cookies to remember choices you make and provide enhanced, personalised features. For example, these cookies remember your language preference — whether you browse in English, French, German, or Arabic — as well as your currency selection and display settings. Without these cookies, you may find that certain preferences need to be re-entered every time you visit.

• Language and localisation settings
• Currency display preferences (EUR, AUD, CAD, INR, and others)
• Game display options and previously viewed categories
• Saved payment method indicators (without storing sensitive data)

Targeting and Marketing Cookies

We and our trusted third-party partners may place targeting cookies on your device when you visit RubyReels. These cookies are used to deliver relevant promotional content, including information about our ruby reels bonus offers, ruby reels free spins promotions, and our welcome package. They help ensure that you see advertising that is relevant to your interests rather than generic content.

• Tracking visits across websites to build an interest profile
• Measuring the effectiveness of our promotional campaigns
• Delivering targeted communications related to ruby reels casino bonus offers and the ruby reels promo code
• Limiting the frequency with which you see the same advertisement

Third-Party Cookies

Our Ruby Reels platform integrates services from third parties, including game providers such as Pragmatic Play, NetEnt, Play'n GO, Hacksaw Gaming, and others. These providers may set their own cookies when their content loads within our environment. We do not control these third-party cookies directly, and we recommend reviewing the privacy policies of these providers for full details.

We also work with analytics platforms and affiliate tracking systems that may place cookies to help us understand how players arrive at rubyreels.com — for instance, via a ruby reels bonus code or a ruby reels casino promo code link. This data is used solely to manage our marketing relationships and improve our acquisition processes.

Cookies and Player Accounts

When you log into your account at Ruby Reels Casino — whether through the desktop version or via the mobile browser — session cookies are activated to keep your account secure throughout your visit. These are temporary cookies that expire when you close your browser. Persistent cookies may also be set to remember your login preferences, which is particularly relevant for players accessing the ruby reels casino login australia page and other localised versions of our site.

Our RubyReels platform also uses cookies in connection with our Ruby Points loyalty programme. These help us track session activity relevant to point accumulation across our 15 loyalty levels, from Member through to our exclusive VIP tier.

How to Manage and Control Cookies

At RubyReels, we respect your right to control the cookies placed on your device. You can manage your cookie preferences in several ways:

Browser Settings

Most web browsers allow you to view, manage, block, or delete cookies through their settings menus. Please note that restricting cookies may affect your ability to use certain features of our platform, including secure login and game loading. Instructions for managing cookies in popular browsers are available on their respective support pages.

Our Cookie Consent Tool

When you first visit Ruby Reels Casino, we present a cookie consent banner that allows you to accept all cookies or customise your preferences by category. You may update your choices at any time by accessing the cookie settings link available in the footer of our website.

Opting Out of Analytics

We provide the option to opt out of analytics cookies without affecting your ability to use core rubyreels casino features. If you choose to disable analytics tracking, we will no longer collect aggregated data about your browsing behaviour on our site.

Cookie Retention Periods

Different cookies we use have different lifespans. Strictly necessary session cookies expire when you close your browser. Functional and preference cookies typically persist for up to 12 months. Analytics cookies may be retained for up to 24 months. Targeting and marketing cookies vary in duration depending on the third-party provider. We review our cookie practices regularly to ensure retention periods remain appropriate and proportionate.

Cookies and Responsible Gambling

At Ruby Reels, we also use certain technical cookies in connection with our responsible gambling tools. These ensure that self-exclusion settings, deposit limits, and session reminders function correctly across your visits. We consider the integrity of these tools to be a priority, and the cookies supporting them are classified as strictly necessary for player protection purposes.

Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our business practices. When we make material changes, we will notify you via a banner on our homepage or by email if you have an active account. We encourage you to review this page regularly. Continued use of the RubyReels platform following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about our use of cookies or wish to exercise your rights in connection with the data we collect through cookies, please contact our support team at help@rubyreels.com. Our team is available 24/7 via live chat. For formal disputes, you may also contact our ADR provider, EGIS, at disputes@egis-adr.com.

Ruby Reels Casino is operated by Novatrix SRL, registered in Costa Rica (reg. 3-102-893958), and licensed by the Tobique Gaming Commission under licence number 0000002.